TireDonkeyYour prices and open bays
You decide which tire prices and appointment availability ROLL-E uses. The example above is only an illustration.
THE PHONE RINGS. THE WORK DOESN’T STOP.
Missed the call?
Keep the customer.
When you can’t pick up, ROLL-E texts the caller back from your shop’s number—with your tire prices and a time to come in.
Show me with my shop’s prices ↗A chat about your shop. No purchase needed.
ILLUSTRATIVE EXAMPLE · NOT A LIVE CONVERSATION
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Missed callThe counter is busy.
Hi! Sorry we missed you. What tire size are you looking for?
205/55R16. Winter tires.
This option is $160 per tire before tax. We have an opening tomorrow at 10. Would that work?
Yes, please.
You’re booked for tomorrow at 10. See you then!
Example price and time only. Your shop sets its prices and availability.
FROM RING TO REPLY
Help when nobody’s free to answer.
- 01 / A call is missed
Your team keeps helping the customer in front of them.
- 02 / ROLL-E texts back
From your shop’s number, with answers, your prices and your open bays.
- 03 / The customer books
Your team gets the details and can take over when needed.
YOUR SHOP. YOUR WAY.
An extra hand for the calls you can’t take.
ROLL-E is TireDonkey’s text assistant. It helps with tire questions and bookings while your people keep doing their work.
A clear handoff to the counter
Your team gets the customer’s name, tire size and booking details. Customers can reach staff when they need a person.
Start with a conversation
We’ll look at your missed-call flow, walk through a text example with your prices, and check how it fits your phone and booking setup.
LET’S LOOK AT YOUR SHOP
See the text your missed caller would get.
Tell us a little about your shop. We’ll walk through an example with your prices.
Prefer to pick a time now?
Book a chat with Liiban ↗COMMON QUESTIONS
A few things you might be wondering.
Does my team still answer the phone?
Yes. Your team answers as usual. ROLL-E texts back when a call is missed or comes in after hours.
Whose prices does it use?
Your shop’s prices. We’ll talk through the tire options and pricing you want to use during the demo.
Does the text come from my shop’s number?
That’s how the service is set up. During our chat, we’ll check your current phone setup and what’s needed to enable texting on your number.
Can a customer reach a person?
Yes. ROLL-E helps customers book or reach your team when they need a person.
What happens after I send the form?
Liiban will contact you about your request. You can also book a chat immediately on the next page.